privacy policy

Our Privacy Policy explains how your personal information is collected, used and protected when visiting or interacting with this website WWW.SILKREIKI.COM

Every effort is made to ensure your personal information is handled strictly and confidentially.

How your information is collected and used.

The following personal information may be collected and processed:

• Your contact details - such as your name and email address, when you submit an enquiry via our contact form.

• Reiki treatment booking information - collected and stored via a secure third-party booking system

• Payment information - processed securely by third-party payment providers (SILK REIKI do not store your card details)

• Technical information - IP address and browser type, collected automatically for website functionality and security purposes.

SILK REIKI ensures your personal data will never be sold or shared for marketing purposes and that your personal information is only used for purposes directly related to this website www.silkreiki.com and my professional reiki services, including:

• Responding to enquiries and providing you with information you have requested.

• Managing Reiki treatment bookings, processing payments and sending booking confirmations.

• For the purpose of maintaining the security and functionality of our website www.silkreiki.com

Reiki Treatment Bookings

Reiki treatment bookings are managed through Zanda Health, a secure third-party practice management system used for scheduling and client administration.

When you book a Reiki treatment, personal information such as your name, contact details, and appointment information is stored and processed securely within Zanda Health. This information is used solely for the purpose of managing appointments and providing Reiki sessions.

Zanda Health processes personal data in accordance with its own privacy and security policies.

Payment Processing

All payments made through this website www.silkreiki.com are handled securely by third-party payment providers, such as Stripe.

SILK REIKI do not have access to, nor do we store your full payment card details. Your data is processed in accordance with the payment providers own privacy policy and security standards.

Storage , handling and Security of data

The systems provided by Squarespace and associated service providers are used to securely handle and store your personal information and reasonable steps are taken to protect your data from any unauthorized access, loss, or misuse.

Your personal information is only handled for as long as deemed necessary to:

• Respond to Reiki treatment enquiries.

• Fulfil Reiki treatment bookings.

• Meet our legal or accounting obligations.

It is your right to request deletion of your personal data at any time, subject to legal requirements.

Cookies

In order to ensure www.silkreiki.com functions properly and to improve user experience this website uses cookies.

A cookie banner maybe provided by squarespace allowing you to manage your cookie preferences. Cookies may be disabled via your browser settings, although this may result in the functionality of the website being affected.

uk data protection laws AND Your Rights

SILK REIKI falls under the jurisdiction of UK data protection law which grants you the right to request:

• Access to the personal data held about you.

• Correction of any inaccurate information.

• Deletion of your personal data.

• Where applicable - Withdrawal of consent.

In order to exercise these rights please contact:

MR AHSAN FEROZE EMAIL: ahsan@silkreiki.com

ANY QUESTIONS AND WHO TO Contact

For any questions regarding our Privacy Policy or how we handle your information please contact:

MR AHSAN FEROZE
Email: ahsan@silkreiki.com